The Secrets to Great Customer Service with Justin Herald
Narooma Session When: Wednesday 29 November 2017, 6:00pm - 8:30pm Where: Club Narooma, 88 Princes Highway, Narooma NSW 2546 Moruya Session When: Thursday 30 November 2017, 9:30am - 12:00pm Where: Moruya Golf Club, Cnr Evans and Murray Streets, Moruya NSW 2537 Batemans Bay Session When: Thursday 30 November 2017, 6:00pm - 8:30pm Where: Batemans Bay Soldiers Club, 2 Beach Road, Batemans Bay NSW 2536
Cost: Free
Understand the keys to great customer service and learn how to win back customers who have strayed and attract new ones
Justin Herald is a man with Attitude! In 1995, all Justin had to start his business was $50 and an attitude. With clever marketing campaigns and a strong desire to make something of his life, Justin set out to turn his $50 into a multi-million dollar empire in just 6 years Justin's success was so well noted that he was named the "INTERNATIONAL ENTREPRENEUR OF THE YEAR" for 2005. He recently was also awarded the Future Leaders Award, which recognises him as being one of the 50 most influential leaders of the next generation in Australia. He also speaks to over 80,000 people a year globally about business growth. Justin's business success has allowed him to retire from Attitude Gear® and turn his passion to helping others achieve their business goals. Justin has worked closely with major organisations such as the Mercedes Benz, Pepsi, Optus, Phillips and Toyota to name just a few. He currently owns a few businesses including ReferUs.com and Customer Culture. The Secrets to Great Customer Service and Increased Sales will highlight: "How to know where your customer is within their buying phase "How to close the sale quicker "What customers are ACTUALLY wanting when it comes to service "How to create raving fans who refer "Service MUST DO's "How to stand out from your competition
RSVP essential: Sarah Cooper on 4474 1271 or email sarah.cooper@esc.nsw.gov.au by Monday 27 November 2017.
The Secrets to Great Customer Service with Justin Herald is supported by Batemans Bay Business and Tourism Chamber, Mogo Village Chamber, Moruya Business Chamber, Narooma Chamber of Commerce and Tilba Chamber of Commerce.
